Return policy
Our products by strict quality control, please eat within the validity period. In order to maintain the health and safety of food, in addition to the food itself is flawed can be returned, ㄧ by unpacking, food or consumer box caused by deformation, loss of temperature or poor storage lead to deterioration, will not accept Returns.
In order to protect your rights and interests, please immediately after receipt of the goods to open the view is correct and complete, if any questions please contact customer service immediately. If there is no immediate response within seven days, will not accept the return policy.
If the product due to the delivery process lead to flaws, please directly to the house with the staff response, be sure to take pictures to protect their own rights and interests, and immediately contact the company customer service staff.
Web products will be different because of the use of different brands and the resolution of the screen, resulting in slightly different picture color, subject to the color of the product.
Please return the goods to be returned (including the purchase of goods, accessories, inside and outside the packaging, gifts, etc.) please return, if missing or food deterioration will affect the return authority.
The goods stored in a cool and ventilated place, not long-term placed at high temperatures, so as not to degenerate.
If you have any questions please contact us or contact us 02-8792-3939, we will deal with you as soon as possible.
Please contact us after the customer service, we will ask you as soon as possible to retrieve the goods, pay attention to the goods you must keep the packaging integrity. We will confirm the goods after receipt, and after the confirmation of the goods is correct, immediately for you to refund the fee, you will have to refund the amount of money to your designated bank account.
If you have 3 times the return of the record, the company will retain the right to accept orders.
★ The following can not return the situation ★
More than seven days.
As a result of the purchase of goods for food, once unpacked, can not return.
Shipping schedules, invoices, gifts, product-related accessories are not complete.
Goods due to human factors lead to damage, deterioration, packaging damage is not complete and so on.
Unidentified and return the goods on their own.
Sales have been marked with special goods can not be returned.
